About the Class

YEAR ONE: COMPUTER TECH SUPPORT

Year one students will gain the knowledge of basic computer hardware and operating systems. Students will learn the principles of building, installing, upgrading, configuring, diagnosing, troubleshooting, and repairing. Students will also learn customer service and communication skills necessary to provide technical assistance.

 Career Opportunities:

  • Technical support specialist
  • Field service technician
  • IT support technician
  • IT support administrator
  • IT support specialist

 


YEAR TWO: NETWORKING FUNDAMENTALS

Year two of the program will prepare students for careers in business and industry working with network systems. Students will acquire skills needed to plan, design, install, configure, maintain, troubleshoot, operate, and manage basic network infrastructure.

Career Opportunities:
  • Network administrator
  • Network technician
  • Network installer
  • Help desk technician
  • IT cable installer

 

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